Stay Casino Terms and Conditions

Welcome to Stay Casino! We are operated by Hollycorn N.V. and licensed by Curaçao Antillephone N.V. These terms and conditions govern your use of our online gaming platform. By accessing our website at Stay Casino.com or using our services, you agree to be bound by these terms. We encourage you to read these conditions carefully before creating an account or placing any bets.

1. General Terms

At Stay Casino, we provide online gaming services to players in approved jurisdictions. Our platform is licensed and regulated under the laws of Curaçao. We reserve the right to modify these terms at any time, and such changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of any modifications.

1.1 Eligibility

To use Stay services, you must meet the following requirements:

• Be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher
• Reside in a jurisdiction where online gambling is legal and not restricted
• Provide accurate and complete registration information
• Have the legal capacity to enter into binding agreements
• Not be self-excluded from gambling activities

2. Account Registration and Security

When creating an account with Stay Casino, you agree to provide truthful, current, and complete information. We require verification of your identity, age, and location before processing withdrawals. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

2.1 Account Restrictions

We maintain strict policies regarding account usage:

• Only one account per person, household, or IP address is permitted
• We may request additional verification documents at any time
• Accounts must not be shared with other individuals
• We reserve the right to close duplicate accounts
• Suspicious activity may result in account suspension or closure

3. Deposits and Withdrawals

Stay Casino accepts various payment methods including credit cards, digital wallets, and cryptocurrencies. The minimum deposit amount is A$20, and we process deposits instantly in most cases. Our withdrawal limits are €4,000 per day, €10,000 per week, and €30,000 per month or equivalent amounts in other currencies.

3.1 Withdrawal Processing

We strive to process withdrawals as quickly as possible:

• Pending time ranges from 1-72 hours depending on the method and verification status
• E-wallets: 0-1 hours processing time
• Card payments: 24-72 hours processing time
• Bank transfers: 5-7 business days processing time
• First withdrawals may require additional verification

4. Bonuses and Promotions

At Stay, we offer various bonuses and promotional offers to enhance your gaming experience. All bonuses are subject to specific terms and conditions, including wagering requirements, game restrictions, and time limits. We reserve the right to modify or cancel any promotion at our discretion.

4.1 Bonus Terms

Our bonus policies include the following conditions:

• Bonuses must be claimed within specified timeframes
• Wagering requirements must be completed before withdrawal
• Maximum bet limits apply when playing with bonus funds
• Some games may be excluded from bonus play
• We reserve the right to void bonuses obtained fraudulently

5. Gaming Rules and Fair Play

Stay Casino is committed to providing fair and transparent gaming. We use certified random number generators to ensure game outcomes are random and unbiased. We prohibit any form of cheating, collusion, or advantage play. Any attempt to manipulate games or exploit software vulnerabilities will result in account closure and forfeiture of funds.

5.1 Prohibited Activities

The following activities are strictly forbidden:

• Using automated betting systems or bots
• Exploiting software errors or glitches
• Colluding with other players
• Money laundering or other illegal activities
• Circumventing our security measures

6. Responsible Gaming

We at Stay are committed to promoting responsible gambling. We provide various tools to help you maintain control over your gaming activities, including deposit limits, session timers, and self-exclusion options. If you feel you may have a gambling problem, we encourage you to seek professional help and utilize our responsible gaming features.

7. Privacy and Data Protection

Your privacy is important to us. We collect and process personal data in accordance with our Privacy Policy and applicable data protection laws. We use industry-standard security measures to protect your information and will never share your personal data with unauthorized third parties.

8. Limitation of Liability

Stay Casino's liability is limited to the extent permitted by law. We are not responsible for any technical issues, internet connectivity problems, or third-party service interruptions that may affect your gaming experience. Our maximum liability for any claim is limited to the amount of funds in your account at the time of the incident.

9. Dispute Resolution

If you have a complaint or dispute, please contact our customer support team first. We will make every effort to resolve issues promptly and fairly. Any unresolved disputes will be handled according to the laws of Curaçao and the regulations of our licensing authority.

10. Termination

We reserve the right to terminate or suspend your account at any time for violation of these terms, suspicious activity, or at our sole discretion. Upon termination, any remaining balance in your account will be returned to you, minus any applicable fees or charges, provided the funds were obtained legitimately.